```html
- • Creator collaborations: apply via Creators Program (Player Support can’t provide free keys).
- • Creators Program email: creators@ioi.dk
- • Press inquiries: press@ioi.dk
- • Legal/privacy inquiries: legal@ioi.dk (privacy options: account.ioi.dk/privacy)
- • Player Support is for game issues (installation, access after purchase, missing entitlements).
Use the contact option below to make sure your request reaches the right team. Player Support can help with game-related issues, but we can’t process business proposals, press requests, or legal/privacy inquiries through support tickets.
- •Creator / collaboration requests
- •Press inquiries
- •Legal / privacy inquiries
- •Player Support help + what to include
- •Privacy note
Creator / collaboration requests (Creators Program)
If you’re a creator and you’re looking for collaboration opportunities, campaign participation, or similar requests, please apply through our Creators Program:
When applying, please have ready:
- • An IOI Account (you’ll be asked to sign in or create one)
- • Access to the social media accounts you want to link to your application (so you can connect them during sign-up)
Platform note
- • We can’t provide free keys through Player Support (including review keys or giveaway keys).
- • Creator requests are handled through the program and reviewed based on campaign needs and availability.
If you need to reach the Creators Program team: creators@ioi.dk
Press inquiries
For press-related questions, please contact: press@ioi.dk
Legal / privacy inquiries
For legal or privacy-related questions (including data/privacy requests as laid out in our privacy policy), please contact: legal@ioi.dk
You can also review and manage privacy options here: account.ioi.dk/privacy
Player Support: what we can help with + what to include
Contact Player Support for game-related help, such as:
- •Installation or launch issues
- •Access problems after purchase
- •Missing content/entitlements
To help us assist you faster, please include:
- •A short summary of your issue/request
- •Your platform and storefront (e.g., PlayStation Store, Steam)
- •Country/region
- •Whether you’re trying to purchase or already purchased
- •Any relevant screenshots (error text/message, if any)
- •Order ID/receipt (only if you already purchased)
Privacy note
Please don’t send sensitive personal information (for example: full payment card details, government ID documents, or passwords) by email or in a support ticket.