At a glance
- • Refunds must be requested through the store/platform where you bought the game.
- • Use the table below to find your platform’s refund policy/request page.
- • Physical copies are refunded/returned through the retailer.
- • Contact Support only for game issues, not refund processing.
Refunds are handled by the store or platform where you purchased 007 First Light. Please submit your refund request through the relevant storefront.
Note
Refund eligibility (including time limits) is set by each platform and can vary by region. When reviewing a policy page, make sure you’re looking at the version for your country/region.
Where to request a refund
| Purchase platform | Refund policy |
|---|---|
| PlayStation Store | PlayStation refund and cancellation page |
| Steam | Steam refunds page |
| Xbox / Microsoft Store | Xbox refund requests page |
| Epic Games Store | Epic Games Store refund page |
| Physical edition (disc / code from a retailer) | Please contact the retailer you purchased from to ask about their refund or return policy. |
Contact Support
If you’re having an issue with the game itself (for example, access or installation) and need troubleshooting help, contact Support and include:
- • Platform and storefront (e.g., PlayStation Store, Steam)
- • Region/country
- • What’s happening (exact error text/code if shown)
- • Steps you’ve already tried